Professional and friendly installers who worked hard all day. I would highly recommend this company and their trades.
08:38 17 May 22
Plum installed our Mitsubishi ducted heating/cooling system 5yrs ago. Best purchase ever, defs worth spending a little extra to get better quality.Shiva completed our regular service this morning. He had great communication, was polite and personable, arrived on time with a call 20mins before and completed the service with efficiency.Thanks, will use Plum again for our next Service.
02:27 06 May 22
04:11 04 May 22
09:17 03 May 22
04:28 29 Apr 22
Shiva was very polite and professional in conducting the service of my ducted split system
06:29 27 Apr 22
Had my evaporative cooling installed in January. Overall great experience. Kyle did an excellent job on the installation day!! Much appreciated!!
06:13 27 Apr 22
I've had a very good experience with Plum Heating and Cooling. The customer service team was very responsive and friendly. Not only the service technisian came on-time, he was very polite, infomrative, and professional. I've asked number of questions but he game me anwers to all. Due to the bad weather, he will need to come back again in another week but I'm very happy with their service. Highly recommended!
22:42 05 Apr 22
05:39 25 Mar 22
08:07 17 Mar 22
07:56 17 Mar 22
Very professional and efficient installation process. Arrived on time. Very please so far.
05:09 17 Mar 22
Had the boys from Plum come out and install a new split system and upgrade the fuse box. They arrived on time, early actually. They all introduced themselves as they arrived. Very friendly. Polite. Cleaned up after themselves. Showed me how to use the system. Work was finished on time and the price was the best I could find. The communication with the office prior to installation was brilliant. Couldn’t recommend them highly enough.
05:11 13 Mar 22
Best service that you can expect from a professional, well trained and customer oriented company. Everyone that I spoke with were amazing - Jodie, Jai and the rest. Jai turned up 15 before the appointed time and was meticulous in his diagnosis and fixed up the issue within half an hour. Please keep up your good work guys! You should be proud of yourselves.
00:55 10 Mar 22
The trademan was good and quick good job
05:12 08 Mar 22
23:53 04 Mar 22
04:35 03 Mar 22
Nhan and his crew did great job. He was professional and friendly and clearly explained the ducted heating system, how it worked and how to operate the control panel. Thanks Nhan, much appreciated. Susan
04:05 03 Mar 22
Shiva was such a friendly and knowledgeable guy. Will definitely use plum heating and cooling again.Competitive pricing also. ☺️
20:34 23 Feb 22
06:05 21 Feb 22
I can't fault these guys, the whole team were professional, courteous, and polite, even with me hanging over their shoulders, watching as they worked. Fantastic Service and well recommended. A+
23:56 16 Feb 22
Shaun was professional, personable and did a great job. He was able to answer all our questions, can't fault the service.
15:42 16 Feb 22
I just Walk in at Hoppers and assisted by one of the gentlemen named Jack.He ask me the floor plan of the house and which room will be working on. He took my email and send me quotes.He booked me for an inspection for the 3 Rooms, and after about a week is installation.Easy communication, easy process.No hassle, No Fuss. They clean as they go.The team that installed was very nice, they are easy to talk and approachable.I’m Very satisfied with their work.Thanks Guys!
23:59 15 Feb 22
Jordan was prompt, efficient and friendly. Highly recommend your company. Thank you
10:23 13 Feb 22
Very professional, very clean with minimal dust.Would definitely recommend to anybody.
03:22 12 Feb 22
22:40 10 Feb 22
Friendly, efficient, and prompt service. Verbal & written report on services rendered appreciated. Would have no hesitation in recommending this company to anyone requiring their expertise.
22:11 09 Feb 22
04:48 09 Feb 22
The team at Plum Heating and cooling were throroughly professional in thier services. Jack from sales, understood the complexity in my requirement and helped out with all the questions I had. He gave the right instructions to the installers who came out. The installers (Aden) were also impressive the way the went about their business. Clearly explained what they were going to do and how. Did the installation as explained and cleaned up after they finished. Sightly on the expensive side, however a great service - would highly recommend if you need a hassle free experience. thanks to the crew at Plum heating and cooling.
22:18 07 Feb 22
Jack and Jim came for a follow up on the fault and service of our evaporative cooler. They were very polite, professional and most importantly calm. They took time and effort to locate the problem and do the service of our unit and made sure that everything works fine. They explained the reason for cooler not working and mistake past time. Very happy with the honest and genuine service. Highly recommended and keep up the good work.
01:32 05 Feb 22
Johnny & Cody at Plum did a great job of replacing our Brivis evaporative cooler. They did a neat & professional installation & took the old cooler along with all rubbish. Johnny was very helpful on the phone when i called him in relation to the touch controller. Max from sales was very responsive & made the process very easy. I would definitely use Plum heating & cooling again.
12:50 04 Feb 22
Plum were excellent - accomodating both when I had to reschedule due to COVID as well as when there was no parking available on my street.Shiva was my technician and he was a phenomenal operator - efficient, friendly and explained what he'd done to me, a complete lay person. I could not recommend Plum enough, and Shiva was absolutely the dream tradesperson. What a fantastic representative of the company and thanks to him I will be coming back next time I need my split system serviced!
03:36 01 Feb 22
00:35 01 Feb 22
I highly recommend Shiva from Plum Heating and cooling. He was so professional and explained everything and provided us with after care tips. We were working from home and he was efficient, quiet and got the job done fast and ahead of when they said they could fix it. Use Plum and ask for Shiva he rocks and is friendly. We are so happy and now the whole family and our dog can keep 😎 over the summer. Thanks Shiva rockstar.
00:04 31 Jan 22
Friendly Matt arrived right on time and immediately set to work, even providing advice on how to maintain and check things myself going forwards. It looks like the filter hadn't been changed in 10 years and now the airflow is ten times better than what it was. He also diagnosed why our air-con isn't working as it should so a follow up appointment should fix this. Will definitely be working with these guys in the future. Thanks Matt, great job.
02:51 25 Jan 22
Always best service
05:40 24 Jan 22
I have dealt with many business but Plum Heating and Cooling would have to be the best. I had a replacement ducted heating and evaporative cooling done and from the very start from the receptionist to the sales manager and his team they were extremely helpful. However l must say that Nhan who installed my heating and cooling is an absolute gem. Always on time and the job he did was very professional. Nothing was too much trouble and he never cut corners. To plum Heating and Cooling, many thanks. I would not hesitate in recommending this company to anyone.
23:36 21 Jan 22
Our friendly service technician Shiva was professional & experienced & fixed our air conditioner efficiently. The whole process with Plum was professional and communication was excellent. Very reasonable pricing too. Glad to support a local company. Would highly recommend & use again in future.
06:02 21 Jan 22
Plum Heating and Cooling, or Plum Trade Services, as they have rebranded recently are the most thorough and professional business I have come across - right from Customer Service through all their departments to Installation!I am not sure if they are the cheapest but your work will be done on time, with no mucking around and for that fact alone I recommend them!
02:52 18 Jan 22
My air con had stopped working and Matthew came out to have a look at it and he was very friendly and professional, gave me options of to fix it or to get a new one. I also got the quotes within 30 minutes of him leaving so extremely happy with Plum
22:26 16 Jan 22
Siva was very professional and gave me an accurate assessment of the situation and recommended what services needs to be done. Thanks for the great service.
09:13 14 Jan 22
Aden and the team from Plumb Heating and Cooling did a great job installing our new unit. We have been customers for 15 yrs and very happy with the quality of their trades and the team in the office. We will certainly continue to use them to maintain and manage our heating and cooling needs.
22:50 13 Jan 22
08:18 13 Jan 22
I was very happy with the on time service and professionalism. Thank you.
03:17 13 Jan 22
Had AC serviced before x-mas couldn't be any happier with service l received and extremely pleased with the cost as l assumed it would moreEliot was professional and polite and communicated everything to me very wellThank you for a great job
04:31 11 Jan 22
Jake was fantastic fixed the motor and got the cooler going again he was only too happy to answer my questions i highly recommend them to do your work on your cooler can't thank him enough
23:06 22 Dec 21
21:48 22 Dec 21
Yearly Ducted heating service by Plum Heating and Cooling was done this year by Jarrod. As always he is professional, polite and on time. The quality and the service given cannot be questioned. Jarrod always leaves the area clean once the job is completed. The office staff are also amazing with accommodating my needs.
23:47 21 Dec 21
Michael de Gabriele
02:23 21 Dec 21
Shiva came out and services my split ac unit. He was very professional and the end result is excellent. The ac unit came out like new.I will definitely use plum heating and cooling again for other works.Michael
02:59 20 Dec 21
Eliot was absolutely brilliant. Friendly, knowledgeable and very honest with his information and ensured I knew exactly what things would costs on all options provided. I will certainly be requesting Eliot for my next service. Thanks for the great service.
02:54 20 Dec 21
Shiva arrived on time, very professional! Issue fixed 👍
21:45 19 Dec 21
01:20 18 Dec 21
Our ducting air-con wasn't working for more then 10 years, we had a few different technicians (from different companies) who tried to fix the problem, but non of the them were able to find it. Matthew is a very experienced technician with great knowledge about the ducting heating and air-con and he found the problem without any trouble. Now our air-con is working very well. I couldn't thank him enough.
00:52 17 Dec 21
Great service provided by Matt and Lachlan. They arrived on time and we’re professional. Highly recommended!
21:05 14 Dec 21
had A/C install a few years ago, good experience there, just had first service tech's were polite answered all questions and respectful of our home. Can highly recommendthank's Plum
06:43 14 Dec 21
04:14 14 Dec 21
Very professional, efficient, good communication re arrival time etc...
04:10 14 Dec 21
Customer Service 01
04:08 13 Dec 21
Jake has been amazingly wonderful. What was originally booked as service for our AC, Jake advised we need a new part. Today we now have AC again and couldn't be happier. We have used your services many times now, and will always continue to do so for both our Ducted Heating and AC. Thank you to all, and will never hesitate to recommend Plum Heating and Cooling to anyone. Regards Kim
02:08 13 Dec 21
Plum Heating & Cooling have done great job of servicing my Air Con.Special thanks to Shiva for his excellent and efficient service.I highly recommend them and Plum.
23:01 10 Dec 21
Shiva was lovely and very professional and helpful.Great service and arrived on time.
21:34 10 Dec 21
Would highly recommend plum heating,Shiva from plum heating came and repaired our split system,Very professional and friendly,Next time we need a service will ask for Shiva,Thanks again,Mario.
13:49 10 Dec 21
00:53 10 Dec 21
20:15 08 Dec 21
They're really professional.No hidden cost and communicative with all things.
12:14 07 Dec 21
Matthew from Plum Heating and Cooling was outstanding! He came to service our gas ducted heating and ended up also diagnosing the problem with our air conditioning unit, which another technician (from another company) had been out the day before. Very happy and would highly recommend!
03:36 07 Dec 21
Aden and Daniel were very professional, neat in their work and courteous. They took pride in their workmanship that reflects the values of the business they represent.They cleaned up after their work.Very respectful lads.
23:28 06 Dec 21
00:08 04 Dec 21
03:48 02 Dec 21
Matthew and Michael were on time, extremely professional and friendly. They identified the issue with my evaporative cooler, recommended the most cost effective way to resolve it, and fixed the problem on the spot. Matthew also explained in details how to use the cooler more effectively during summer. Really happy with their service and will definitely use thier service to check up my heating system when the winter is coming.
05:32 30 Nov 21
03:58 29 Nov 21
Great service and very punctual. Shiva did a great job, came in tackled the issue with no problems what so ever. He’s definitely an asset to the company and was extremely friendly and easy going! He definitely deserves some recognition for his professionalism!
11:48 28 Nov 21
01:00 26 Nov 21
00:32 26 Nov 21
We had our ducted heating and split systems serviced today. Shiva and his Team arrived on time and were very professional.The boys alerted me on big issue they had come across with my ducted heating. I’m very grateful and raised these concerns with the relevant party.Shiva completed the job with minimal interruption and was a real joy to work.I will definitely work with Plum Heating and Cooling again.
20:41 25 Nov 21
10:23 24 Nov 21
My interactions with Plum have been excellent right from the outset from booking the service job to the technician’s (Jake) punctuality, professionalism and expertise in diagnosing other issues I was having with my cooling system and providing solutions. It further built my confidence that Plum was the right company to deal with and I didn’t need to shop around elsewhere. Big part of the reason why they ended up winning my business to install a new evaporative cooling unit.
01:22 24 Nov 21
I Will always use Shiva for our air-conditioning service and repair needs.We have a fully ducted system that ceased to function. Shiva was able to diagnose the problem and ordered a new motor for the inceiling unit.He was efficient friendly and very knowledgeable. He was not afraid to get his hands dirty and did not leave until all was functioning perfectly. We have a 2 story house and he accessed the roof to check on all outdoor motors.Plum Hearing and cooling are an efficient organisation but the 🌟 is definitely Shiva.Jane Morrison.
21:36 23 Nov 21
04:04 22 Nov 21
Shiva and the boys from Plum have been to my place a few times now for service and maintenance of my ducted reverse cycle system. He is always responsive, polite, thorough and happy to answer questions. An excellent service.
23:27 21 Nov 21
Matt is amazing, he is very professional and friendly! Love his job!
23:06 18 Nov 21
Very informative and professional, thank you.
03:50 17 Nov 21
Shiva came to service my split system air conditioner. The system he used was clean and effective way of getting rid of the dirt and dust. Our unit is like brand new. Shiva’s customer service was excellent. Thankyou.
02:34 16 Nov 21
We had our ducted air conditioning and heating serviced today and Shiva was incredible. Super friendly and let me know what he was doing when he was doing it. We also received hints and tips of how best to run our system and how often to clean etc.Great service, super professional and friendly. Highly recommend!
09:09 11 Nov 21
Plum heating and cooling did an excellent job servicing our duct heating and evap cooling. Highly recommended. Would definitely use their service again. Thank you
00:57 11 Nov 21
00:54 11 Nov 21
21:42 10 Nov 21
00:55 10 Nov 21
Great communication from Nhan, happy to have him work on my heating/cooling again. Loved the way he was teaching his apprentices too, very patient and explanatory. Well done Plum for employing such a knowledgeable and caring man.
08:34 09 Nov 21
While the news on our system wasn’t great (too old to find parts to repair so will require replacement), the technician who came out and the owner who I spoke to when booking the call out were extremely helpful, friendly, punctual and transparent in their pricing. They also seem fairly priced for their service call, based on my research. Should we decide to go ahead and replace our LPG heating unit, we would definitely use Plum Heating & Cooling for the job.UPDATE- we DID end up getting the new unit installed. As per the initial experience, they were faultless. Turned up on time, careful with our home, quick and polite installation and not a cent more than the quote. Highly recommend!
07:28 09 Nov 21
Professional, knowledgeable and helpful.
02:15 09 Nov 21
Thank you Plum Heating & Cooling and particularly to Service technician Shiva for a thoroughly professional job done today. On time , very helpful and efficient.Many thanks
23:45 08 Nov 21
Shiva from Plum Heating and Cooling carried out a service of my split-system this morning. I’m very happy with the work and Shiva was punctual, courteous, efficient and very professional. Many thanks!
05:44 08 Nov 21
02:58 03 Nov 21
Shiva arrived on time, the worked was completed efficiently and cleanly. Very polite young man, happy to recommend him.
05:10 29 Oct 21
I had Shiva from Plum repair services and he was extremely good. He worked as he was repairing his own appliances. I would highly recommend others to to give a chance to Plum for your next needs.Good on you Plum👍
04:47 28 Oct 21
Matthew from Plumb Heating and Cooling serviced our ducted split system today. The communication with the company from the start was excellent from booking, to a visit time frame the day prior and then a call from Matthew to confirm arrival time on the day.Matthew was courteous, thorough and professional throughout, explaining each step and what he was doing and why. Extremely impressive service from the office staff and Matthew, would highly recommend and would use the service again.
07:46 27 Oct 21
04:07 27 Oct 21
Service and cleaning of 3 Samsung ducted systems.Shiva was so efficient and thorough and professional. He was polite and took time to explain what he was doing and informing us about future maintenance. Would highly recommend
04:09 26 Oct 21
21:41 23 Oct 21
21:53 22 Oct 21
07:17 21 Oct 21
Shiva did an excellent job servicing the four split systems in my townhouse. He was very knowledgeable, professional and experienced explaining as he went along. I would not hesitate to book Shiva from Plum Trade Services again.
06:41 21 Oct 21
04:27 21 Oct 21
What can I say about Aden and his Crew? They were fantastic from go to whoa! One and a half days on the job replacing and upgrading my 30+ year old gas ducted heating system (a BIG job) which was situated in the roof, and replacing and upgrading my two 20+ year old air conditioners split system with reverse cycle split systems (a decent sized job in itself). The crew also included the electricians. Doing a happy dance now all is complete. PLUM Heating and Cooling.....you ROCK!!! Thank you so much!
03:02 21 Oct 21
02:18 21 Oct 21
02:34 20 Oct 21
01:43 20 Oct 21
Prompt, courteous and professional - Shiva serviced our ducted refrigerated aircon and arranged for replacement of the control panel. His thorough approach and clear explanation was assuring and his friendly demeanour made him a pleasure to deal with. Would not hesitate to recommend Plum Heating and Cooling. Thanks Shiva.
00:38 20 Oct 21
Eliot attended our house to service our heater. He was polite and professional. I wouldn't hesitate to recommend him.
23:42 19 Oct 21
Fabulous service by Plum.From initial phone call to Chelsea to finalised repair on site- the process was seamless.Communication was fantastic, every part of the process was well articulated.Cannot recommend PLUM highly enough. Every interaction to date has been at same exceptional level of service.
10:50 19 Oct 21
Just wanted to say thank you to Daniel for coming out today to assist with the general maintenance/service for our Evaporative Cooling. He also noticed that we had a missing roof tile and offered to place it up there given we had a spare, Thanks again Daniel. Also thank you to Plum Heating/Cooling team for assisting with my enquiry and for organising this service. Will gladly book again in future.
11:41 15 Oct 21
Matt was very professional and COVID safe at all times. He was very informative and explained to me the whole process and answered all my questions. He really knows his stuff and was super helpful. Would definitely recommend and use this service again in the future.
05:35 15 Oct 21
Plum was easy to book an appointment, technician came within the time slot that was advised and called prior while he was on route. Great customer service and had Daniel the technician come out to service my ducted heating and evap cooling. On inspection, it turns out I need my pads changed in the evaporative cooling and so it was not serviced. Heating was serviced. Technician was knowledgeable, honest and professional with his work and the advice he gave. Looking forward to some work that I'll be booking in and would definitely recommend. Thanks! 👍🙂
Richard De Angelis
22:02 13 Oct 21
Prompt, friendly, professional service. Serviced our unit and diagnosed issue with our inverter that we have been having issues with. Highly recommended.
01:03 13 Oct 21
Shiva was great. Communicated frequently in advance, turned up on time, and was very friendly and helpful. Diagnosed the issue with our ac, which will now unfortunately need to be replaced.
22:18 12 Oct 21
I had two technicians Shiva and Thomas. They were fantastic. Shiva cleaned my vents and got rid of the bad smell. Definitely recommend them! They were great.
23:35 11 Oct 21
At the start I was dealing with Ashley for the initial consultation for the AC installation and he recommended me the suitable unit for the room. The team that came Jack and Logan were professional and the installation only took a few hours. Great customer service!
08:47 08 Oct 21
03:28 08 Oct 21
Initial installation 3 years ago -Tradesmen arrived on time & completed the job with no fuss. Very clean workers & good communications. Very satisfied!Oct 2021 - A/C service booked in, excellent communications from all staff as due to weather conditions service had to be reschedule 3 times. On each occasion the technicians arrived on time and were very polite and apologetic. 3rd time luck and service was completed without incident. The girls rescheduling and communicating from the office were excellent, highly recommended.
02:57 08 Oct 21
Matthew helped me with ducted heating and evaporative cooling servicing. Matthew came on time, communicated in detail to set the expectations right. The brevis heating is nearly new, so it was fairly quick. Considering the cooler had some mold growing, Matthew provided me with enough information and option to make a decision on it. Highly recommend.
01:18 08 Oct 21
Shiva provided exceptional services today. He went out of his way to ensure my air-conditioning unit was well cleaned and has got it to run as good as new! I'm very impressed with his level of skill and information he provided me. Shiva was also COVID safe at all times. I HIGHLY recommend this buisness and in particular Shiva. 10/10
22:18 07 Oct 21
Daniel came round to fix our heating earlier today and was extremely professional and respectful. He identified the problem immediately and resolved the issue even though it's quite an old system. He explained everything throughout the process and highlighted a few things I wasn't aware of. I wouldn't hesitate to call these guys again, great service!
01:14 07 Oct 21
Shiva was very thorough when cleaning and inspecting our Fujitsu split system. We called Plum out to have a look at our unit after a clean a year ago with another company left us unimpressed. Shiva was able to clean it out thoroughly, explaining to me that the cover needed to be fully removed in order to clean behind the coil. Wish I could attach a photo of what came out of the unit, it was putrid!
07:32 06 Oct 21
05:03 05 Oct 21
04:13 04 Oct 21
12:10 30 Sep 21
05:28 29 Sep 21
02:45 29 Sep 21
03:05 28 Sep 21
00:51 28 Sep 21
Team was helpful and performed a great job.
06:24 27 Sep 21
Thanks Daniel for your prompt and once again very professional service on time good rates would definitely recommend you to friends and family first class workmanship cheers Peter and Debbie kerr
05:48 22 Sep 21
Professional and prompt service of my ducted heating system. Great customer service initiallybooking my service and very kind of Chelsea to book me in a day earlier to get my heater up andrunning. The technician arrived within the allotted time provided and kept me informed about theproblem. Will definitely recommend to friends and family and have no hesitation in calling Plumfor future services.
Tarquam James McKenna
03:48 22 Sep 21
Daniel was on time and explained how to use the system. Very polite eager and enthusuastic. He stayed to double check the work. Great
01:25 22 Sep 21
Chris was the guy that came and serviced our ducted heating. He was very professional and friendly and explained everything he did.
06:30 17 Sep 21
Excellent work, Daniel !! Quick and efficient and very patient to answer my questions.
01:19 16 Sep 21
Matt was very professional and efficient. Knew his stuff and was happy to explain exactly what was involved in the service and maintenance. Even had time to answer my questions and help me use the zoning capabilities. Would definitely recommend and use this service again in future.
01:03 16 Sep 21
05:54 15 Sep 21
You team did a excellent job, arrived on time, did a clean work, very happy with explanation after work done.
00:04 15 Sep 21
Our experience with Matthew from Plum heating and cooling was great! He was professional, clear and direct, and efficient. Matthew uncovered the heating fault quickly, replaced the part, and serviced and cleaned the unit within the hour. We were super impressed and will certainly be calling on Matthew again for our next service.
We needed an Eco clean conducted on our split system airconditioner. Shiva and his assistant arrived on time. They were both friendly, polite and very efficient. Would highly recommend Plum Trade Services.
We needed a split system installed in the busy period just before Christmas but this was no problem for the team at Plum. Ashley was able to answer all of our questions over the phone and schedule a pre Christmas installation on a convenient date. Kyle and his team of tradies arrived on time and expertly completed the job. Very happy with our new AC and would definitely recommend Plum to anyone who needs assistance with heating and cooling.
Matt from Plum was great. On time, explained exactly what he was doing and why, and was very knowledgeable. The whole PLUM process and service was easy and straightforward. Highly recommend PLUM and Matt.
Matthew came to service our heating and cooling system and he was brilliant! He arrived when we were told, he took care in the work he did and spent time looking into an error that was encountered during the service. He was very friendly and very helpful. Thanks guys!!
Excellent customer service starting with phone consult and bookings : can't oblige one enough and excellent technicians. competent and helpful with explanation of how the system works and what they did, just very good team and highly recommend.
Super efficient, friendly communications and professional. Highly recommended to anyone looking for heating and/or cooling services. Got 2 new split systems installed through Plum Heating and Cooling and the process was smooth and fast.
More than happy with the service technician’s speed and knowledge on installation day! Very helpful, friendly and swift process - thoroughly recommend Plum. Thanks to Eliot, Jackson and John for the install and to Max for booking me in.
The entire team, from Sales, Service and the installation team did a very professional job. Most impressed with the installation team working in very bad weather, to complete the installation and commissioning.
Call Kane... he visited twice and was early both times... He did a fantastic job and was a nice guy as well... I don't like people in my home when I'm not there but would leave Kane there without a worry...... As it was an indoor switchboard replacement an inspector had to check it and he said it was a GREAT job. I don't usually leave Tradie reviews but was impressed with this company. Well done Kane.
Fantastic turn around time. They knew their stuff and were very professional. I had both a central heater and ducts installed and a new hot water heater. 5 Stars. Thanks guys, will definitely recommend.
We have had our ducted heating system serviced today by your technician Jordan. Jordan rang us and advised his expected time of arrival and did arrive at the specified time. On arrival he introduced himself and impressed us with his personality and neatness. He explained what he was doing and went about his work efficiently, when finished he explained what he had checked, he even cleaned the manhole cover for me and did a great job just like his mother has taught him. We would be happy to welcome him into our home when our next service is due. Great job Jordan, Thanks & Regards, Beverley & Terry West, Villa 5, Palm Lake Resort, 9 Taronga Rd, Truganina. 3029
Just had a new gas heating unit installed by Jackson & Jason. The installation was carried out in a very professional way they arrived on time and minimum fuss to us. Thanks to all concerned will definitely be recommending your service.
Very professional and courteous from initial phone contact to the repair to my system. The serviceman Jye is a delightful young man who kept me informed and was very patient with me. Being in my 70’s this was important. Thank you Rochelle, Jye and Plum H&C for a positive experience.
Great service! Booking an installation date was easy, the installers turned up on time, were helpful and friendly and explained how to use the system. I would highly recommend Plum Heating and Cooling.
Great service, very organized and polite, reasonable prices& Shiva the person who attended to service split system unit called one hour prior to provide exact time and done service within the promised time frame- up to 3xhrs
Their promptness, politeness and courtesy while carrying out their work. They came to service an appliance and talked me through the procedure of getting it replaced after they found fatal faults with it. Not happy about the unexpected expense but I am very happy with their explanation.
We had 5 Plum Aircons put in 5 years ago and we have been very happy with them!! We find Plum a very reliable company!!! This morning I had Shaun over to service my units and he did a fantastic job,,,,Shaun was also very very patient answering all my son’s questions about his job 👌👌 I will recommend Plum and Shaun to anyone who’s in need of their services!!!! Thankyou Plum !!!!
Good service. Turned up on time. Nice guys helpful and friendly. Cleaned up well. Explained how to use the system in an easy to understand way. Would recommend Plum heating and cooling. We have used them before and will use them again.
The excellent service through the whole process from all the staff with whom I interacted. The service undertaken by shaun was very thorough and effective. A great team and company. Will happily use them again and recommend to others.
Joel was very friendly and helpful, ensuring I understood everything involved with the service and quote for a new heating unit. The service was completed with a smile. Thank you very much Joel. Totally recommend Plum Hearing and cooling.
Your aircon diagnostic technician cane to service my home aircon unit today and i find his service excellent !!! He very professional in doing his work and at the sane time freindly. He even gave me useful tips on how best i cud maintain the unit and find that very helpful . I truelky appreciate his attendance , thankyou
Very professional and excellent customer service. I would recommend to everyone who is looking to install heating and cooling. Great thing about the business is they only take payment until customer is 100% satisfied which I have never come across in any business. Keep up the great work full kudos😀👌👏
Have used Plum for servicing of ducted heating for a number of years. Today they supplied and installed an aircon unit. Turned up on time, techs were polite, professional and cleaned up once instal completed. Took time to go through operating instruction with us. Very happy with their service.
From first email to tech coming to the house The service I received was outstanding no hidden extras office personnel that I dealt with were very helpful follow up phone calls the technicians that serviced the unit were again very helpful explaining everything that needed to be done I highly recommend plum heating and cooling could not fault anything thank you job well done one happy customer
Huge thanks to the Plum Team on the recent installation of my new evaporative cooling system! Top marks for punctuality and cheerful and informative manner. The team were very thorough and helpful and took care to remove all traces of rubbish and the old system itself. A job well done. I am extremely satisfied with the service and would highly recommend Plum Heating and Cooling!