Ducted Heating Repairs

Has your Gas Heater stopped working?

Gas Ducted Heating Diagram

Ducted Heating Repairs Melbourne & Geelong

Gas Ducted Heating systems are extremely popular in Melbourne – for delivering a sumptuous stream of toasty air throughout your home at the touch of a button. But when your Ducted Heating unit is not serviced regularly, or starts to age, breakdowns can start occurring. It’s at times like these that you want Plum Trade Services, because we have your back for services and repairs.

Our comprehensive Diagnostic Health Check will not only identify your existing problem (and parts required to get it fixed) but identify other issues that need addressing well before you are faced with unexpected, expensive repairs. Our comprehensive report will provide peace of mind and full transparency of what is required to get your Ducted Heating services running at peak energy efficiency again.

Once you give us the nod, we can send our repair technicians back to make the Gas Heater repairs on the same day (unless we have to locate discontinued or rare parts).

We repair all major brands

We repair all major brands of Ducted Gas Heater to get your home back to a comfortable temperature in the winter months. We’re experts in Brivis, Braemar, Bonaire, Rinnai as well as Stadt, Vulcan, and everything in between. The only models we cannot repair are Omega, Lennox and Stadt Rapid 5. Everything else, we have you covered.

We carry major replacement parts

Our experienced technicians carry a full range of genuine, warrantied parts in their vans. Unlike less-reputable repairers, you never have to worry that your parts have a questionable origin.

Occasionally, we’ll need to order in parts if your system is very old or the parts are rare. But as soon as they arrive, we’ll arrange to come back and conduct your Gas Heater repairs.

Brivis Buffalo BX
Brivis ZonePlus

Manufacturer's warranty on most parts

Most of the major parts we source come with a 1-year manufacturer’s warranty. This provides peace of mind and a safeguard for both of us.

Get a condition health check of your system

Preventative maintenance can save you big money on future breakdowns and energy consumption. So our qualified technicians will run an experienced eye over your entire central heating unit and report back on how it is faring.

Our comprehensive Diagnostic Health Check report will identify any gas leaks, reveal which parts are starting to wear or are about to fail, as well as much life they have left so you can plan ahead.

10 Signs New Cooling System

Peace of mind

We’ve been providing Heating and Cooling services to Melbourne for the past 30 years. Our expert technicians are fully accredited with years of knowledge about Ducted Heaters. They all practice our core company values and give honest advice.

We have a workmanship warranty on diagnostic repair work of 3 months. This means that if we conduct a Gas Heater repair service and you have further issues within three months, the labour is covered under warranty.

Keeps your system running well

Free of carbon monoxide leaks and operating at peak efficiency, you can sleep easy knowing your Gas Ducted System will see you through another bitterly cold Melbourne winter without breaking down. A more energy-efficient heater will also save on power bills.

Split System Air Conditioner
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Frequently Asked Gas Ducted Heating Questions

For up-to-date information on our competitive price, please give our award-winning customer service team a call.

A diagnosis simply finds the cause of the problem. Our comprehensive health check examines your entire system. During this check, the problem is identified, but potential future issues are noted, too.

We let you know what is causing the problem and what we found during our overall health check of your system. There may be other parts that are starting to wear out, which we will bring to your attention.
Once you approve the cost of the parts, we will proceed with the repairs.

The call out fee is the diagnosis fee, so it is not refundable once the job is undertaken.

Click here to book, give us a call, or email contact@plumheatcool.com.au

Yes, we source our parts from reputable suppliers, who provide a 1-year warranty on parts. This excludes filter pads. There is also a 3-month warranty on labour, so if anything goes wrong, we’ll return to fix it under warranty.

Life gets in the way. We understand. Please call us and we’ll reschedule it for you.

We promise we won’t take it personally. But please call us to cancel.

Yes, we are very conscious of the safety of our community, staff, family and friends. We’ll do as much as we can for the safety of everyone. All of our technicians are vaccinated.

Please call us immediately so we can reschedule you for another day.

Carbon Monoxide is always a marginal risk when running gas appliances in your home. But with regular annual inspections and servicing by our expert Plum Trade Services team, you can rest easy knowing your family is safe.

We can put you on our urgency list. If another customer cancels or our technicians finish their jobs earlier than planned, we draw from list.

We certainly can. We will send you a text the business day prior.

Yes, our team always make a courtesy call or text to say they are heading your way.

Why people all over Melbourne choose Plum

Family Owned Business Since 1992

As a young plumber, Director Kyle Briggs founded Plum based on family values of honesty and trust.

Best Advice & Guidance

At Plum Trade Services, we pride ourselves on our award-winning accountability - with advice you can count on.

2,500+ 5-Star Google Reviews

It takes exceptional attention to detail and service to earn more than 2,500 glowing customer reviews.

30 Years Local Business

From humble beginnings we have grown with our reputation for putting our customers first.

5x Wyndham Business Award Winners

Plum is a very proud, five-time winner of these prestigious awards - including Business of the Year.

Top Rated Customer Service

Our recognised high standard of professionalism and customer service is the envy of our peers.

Premium After-Sales Care

You enjoy life, while we take care of servicing, maintenance, and warranty repairs. No stress for you!

Fully Qualified, Honest & Reliable Tradesmen

We only hire trades who are respectful, trustworthy and reliable so you can be comfortable in your home.

No Contractors Used

All of our trades are full-time employees of Plum - and are accountable to us.

Easy to Deal With

Our happy, trustworthy staff pride themselves on setting the tone as soon as you make contact.

Very Responsive Communication

Our staff will never leave you hanging. They are highly responsive and engaging.

Warranty Agent for Brivis

As a warranty agent for Brivis, we can send out a technician to conduct repairs on their behalf.

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