Air Conditioning Repairs

Get your system up and running again quickly
Mitsubishi MSZ GL Unit

Has Your Air Conditioner stopped working, or started blowing warm air?

When it comes to Air Conditioners in need of diagnosis and repair, Plum Trade Services will quickly put you back in the driver’s seat to year-round comfort. You’ll be in safe, reliable hands, because we’ve been delivering five-star Air Conditioning services to Melbourne and Geelong for 30 years.

Our thousands of happy customers will tell you that we are quick to diagnose your Air Conditioning unit’s problem and identify how to get it running again at optimal performance. No mess, no inconvenience in the summer heat, and certainly no fuss. You’ll enjoy the satisfaction of professional service from a family owned & operated company at a competitive price.

Today’s Air Conditioners are reliable, solid systems that rarely break down. However, we often get calls from homeowners whose Air Conditioning systems are no longer blowing crisp, refrigerated air. Nine times out of 10, this means your unit is low on gas. And if it’s low on gas, that means your outdoor unit has a refrigerant leak. Our expert technicians can easily fix that by finding the leak, repairing it and then re-gassing your air con unit at an affordable price. Easy!

Split System Costing $2500

A full health report of your system

None of us like nasty surprises. As well as being extremely inconvenient and stressful in our harsh climate, unexpected Air Conditioner repairs and upgrades can be expensive.

Our service technicians mitigate this risk for you by providing a detailed written report on the overall health of your system, so you’ll know exactly which parts may be wearing out and how much life you have left in them, allowing you to develop a cost-effective plan of attack. Now that’s quality service.

What Air Conditioning brands do we repair?

At Plum Trade Services, we repair and conduct regular maintenance of all makes and models of Air Conditioner, no matter how old. We install, service and repair all types of air conditioning, from Split System Air Conditioning, to Ducted Refrigerated Air Conditioning and Evaporative Cooling.

In an age where some less-reputable companies in our industry have been known to source new and used parts from ebay, you’ll have the peace of mind in knowing that we only use genuine new parts, most of which come with a manufacturer’s warranty. This is important since it guarantees our quality of work.

Our friendly technicians will arrive with all common parts already in the van – ensuring that the work can be done there and then for maximum efficiency. In the occasional instance that rare parts do have to be ordered (usually in older Air Conditioning models), we’ll come back to your home and install it as soon as the part arrives.

Air Conditioning Service
10 Signs New Cooling System

Our reputation delivers peace of mind

A company doesn’t survive for 30 years if it’s not doing the right thing by its customers. And for 30 years, we’ve been focused on delivering a wide range of premium Air Conditioning repair services to our Melbourne community with a smile and integrity. We’ve even won awards for it.

All of our experienced technicians are hand-picked for their strong work ethic, family values and superior level of professionalism. They are fully licensed, boast years of knowledge and are honest to a fault. Their advice to you is genuine!

Most of the major parts we source come with a manufacturer’s warranty, which is usually for 1 year. We also provide a 3-month workmanship warranty of 3 months on all labour – meaning that if one of our aircon technicians come out to fix your Air Conditioning and there are further issues within those 3 months, the labour is covered under warranty.

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Are you ready to go? We can help!


Frequently Asked Air Conditioning Repair Questions

Our family owned & operated company is based in Point Cook. Our expert team cover all of West Melbourne, right down to Geelong and as far south as Apollo Bay to repair all brands of Air Conditioners.

Here are just some of the local suburbs we cover for aircon repairs, but there are so many more:

  • All Melbourne western suburbs
  • Point Cook
  • Hoppers Crossing
  • Werribee
  • Tarneit
  • Truganina

See here for the full list of suburbs we service.

We’ll let you know what is causing your aircon unit problem and provide a comprehensive written health report of your Air Conditioning system. If there are other parts that are starting to wear out, this will be brought to your attention, to prevent nasty surprises down the track. Once you approve the cost of the parts, we will proceed with repairs to get your unit air flow back to peak performance.

Unfortunately, the diagnosis fee is our callout fee, so it is non-refundable.

Easy, you can simply click here to book, call our friendly service team, or email contact@plumheatcool.com.au

Yes. We only source our parts from reputable suppliers, so they come with a 1-year warranty. However, this does not include Air Conditioner filter pads. There is also a 3-month warranty on labour, so if anything goes wrong with your aircon unit in that time, we’ll come back out to fix it under warranty.

We appreciate that life gets in the way of best-laid plans. We’re all about simple solutions, so please call our experienced team and we’ll reschedule your appointment.

Again, this is not a problem – but we’ll be sad to see you go. Simply call us to cancel your appointment.

Yes, we are very conscious of the safety of our community, staff, family, and friends, and will do as much as we can for the safety of everyone. All our technicians are vaccinated.

Please call us straight away so we can rebook for another day.

We can put you on our urgency list. If someone else cancels or the technicians finish their jobs earlier than planned, we’ll draw from the top of this list.

Yes, we will send you an SMS text a day before.

Yes, they always call you when they are on their way.

Why people all over Melbourne choose Plum

Family Owned Business Since 1992

As a young plumber, Director Kyle Briggs founded Plum based on family values of honesty and trust.

Best Advice & Guidance

At Plum Trade Services, we pride ourselves on our award-winning accountability - with advice you can count on.

2,500+ 5-Star Google Reviews

It takes exceptional attention to detail and service to earn more than 2,500 glowing customer reviews.

30 Years Local Business

From humble beginnings we have grown with our reputation for putting our customers first.

5x Wyndham Business Award Winners

Plum is a very proud, five-time winner of these prestigious awards - including Business of the Year.

Top Rated Customer Service

Our recognised high standard of professionalism and customer service is the envy of our peers.

Premium After-Sales Care

You enjoy life, while we take care of servicing, maintenance, and warranty repairs. No stress for you!

Fully Qualified, Honest & Reliable Tradesmen

We only hire trades who are respectful, trustworthy and reliable so you can be comfortable in your home.

No Contractors Used

All of our trades are full-time employees of Plum - and are accountable to us.

Easy to Deal With

Our happy, trustworthy staff pride themselves on setting the tone as soon as you make contact.

Very Responsive Communication

Our staff will never leave you hanging. They are highly responsive and engaging.

Warranty Agent for Brivis

As a warranty agent for Brivis, we can send out a technician to conduct repairs on their behalf.

Want to know more?
Talk to the Heating & Cooling experts