A Little Bit About Plum Heating and Cooling

Where did it all begin?
Plum Heating And Cooling Van
Share this post

To many of you, Plum Heating and Cooling is a local business whose sign you see from the highway as you’re going into work. But, as they say, our overnight success has been years in the making!

Plum Heating and Cooling started in 1992 with local plumber Kyle Briggs decided to go it alone and opened an air conditioning shopfront, selling a small range of brands.

Of course, back then, there was only one van doing the rounds of home and businesses in Werribee, Hoppers Crossing and the small number of houses in Point Cook (before it became the huge suburb it is today!).

ducted heating melbourne

Even then, the Plum business model was centred around three strong core values: service, customer satisfaction and community, all three remain at the heart of everything we do everyday.

And you could say that these core values have served us well over the years… our team are now working with some of the world’s best ducted heating and cooling and air conditioning brands and have been recognised with numerous awards, including the Wyndham Business of the Year in 2012.

That success is also down to a fantastic team who strive to deliver excellent solutions ever day, and our customers, some of whom have been with us for many years!

In 2009 we established the Plum Service Department after numerous requests from existing customers to help with the ongoing maintenance of heating and cooling units, including testing for carbon monoxide emissions to keep our customers safe in their homes.

So, it’s been over 30 years since the Plum story started… and thanks to our wonderful customers we’ve continued to grow and thrive with over 50 staff and over 20 vans on the road!

Share this post

Want to know more?
Talk to the Heating & Cooling experts

Why people all over Melbourne choose Plum

Family Owned Business Since 1992

As a young plumber, Director Kyle Briggs founded Plum based on family values of honesty and trust.

Best Advice & Guidance

At Plum Trade Services, we pride ourselves on our award-winning accountability - with advice you can count on.

1,700+ 5-Star Google Reviews

It takes exceptional attention to detail and service to earn more than 1700 glowing customer reviews.

30 Years Local Business

From humble beginnings we have grown with our reputation for putting our customers first.

5x Wyndham Business Award Winners

Plum is a very proud, five-time winner of these prestigious awards - including Business of the Year.

Top Rated Customer Service

Our recognised high standard of professionalism and customer service is the envy of our peers.

Premium After-Sales Care

You enjoy life, while we take care of servicing, maintenance, and warranty repairs. No stress for you!

Fully Qualified, Honest & Reliable Tradesmen

We only hire trades who are respectful, trustworthy and reliable so you can be comfortable in your home.

No Contractors Used

All of our trades are full-time employees of Plum - and are accountable to us.

Easy to Deal With

Our happy, trustworthy staff pride themselves on setting the tone as soon as you make contact.

Very Responsive Communication

Our staff will never leave you hanging. They are highly responsive and engaging.

Warranty Agent for Brivis

As a warranty agent for Brivis, we can send out a technician to conduct repairs on their behalf.