Plum Heating And Cooling’s Frequently Asked Questions

Common Troubleshooting

Evaporative Cooler

Does evaporative cooling work on humid days?

How many windows/ doors do I have to open to use my evaporative cooling effectively?

My evaporative cooling system has been recently installed and I have noticed a smell. Is this normal?

How long do evaporative cooling system filter pads last?

There is a lot of moisture on my floors, what’s going on?

There is no power to my evaporative cooling system controller, is it broken?

How often should I have my evaporative cooler serviced?

Can I zone my evaporative cooling system?

How much cooler should it be in my home than outside?

Air Conditioning Split System

I noticed there is a flashing green light on my Hitachi Split System air conditioner, what does this mean?

What does it mean if my split system air conditioning unit is dripping water?

My split system air conditioning unit is not blowing cool air.

How often should I have my split system air conditioner serviced?

Why is there water coming from my outdoor air conditioning unit?

Ducted Refrigerated Cooling

What is zoning in a ducted heating and cooling system?

How often should I have my split system air conditioner serviced?

What are the benefits of having my heating or cooling system serviced?

My air conditioning unit is not blowing cool air.

Why is there water coming from my outdoor air conditioning unit?

There is an error code on my controller with a number flashing, what’s the problem?

Gas Ducted Heating

How often should I have my unit serviced?

What are the benefits of having my heating or cooling system serviced?

What is zoning and can I add it my gas ducted heater?

There is a ‘Reset’ on my heating or cooling system controller with a number flashing, what’s the problem?

We Will Help You Choose the Best Heating & Cooling for Your Home...

If you would like to effectively control your home climate with a Brivis ducted gas heater during Melbourne’s winter months, contact us now via the enquiry/quote form. You can also give our friendly team a call on 8360 9622 to discuss your need and get an obligation free quote.

Why Trust Plum Heating & Cooling?

Leading Experts over 25 years

Premium After Sales Customer Care

No Contractors Used

Experienced Staff with Plumbing Background

Five Times Wyndham Business Award Winners

Leading Customer Relationship Management System

Service Agent for Leading Brands

Ongoing Product Training