I am just a happy customer that wanted to send an quick email to appreciate Teresa for being so thorough, patient , polite and helpful on the phone. She was not only nice but knew what she was talking about and explained me in detail with a lot of patience and without rushing through the call. Teresa is an asset to your organisation and deserves a big well done. I thought I must send an thank you email for her so that her superiors are aware of her great attitude. Thank you.